Shipping policy
Last Updated: August 9, 2026
At PawVanta, we want your pet's new favorite product to reach you safely and conveniently.
Order Processing
Orders are generally processed within 1–3 business days after successful payment confirmation.
Orders placed on weekends or public holidays may be processed on the next business day.
During sales, promotions, or periods of unusually high demand, processing may take additional time.
Delivery Time
Estimated delivery time within India is generally:
5–10 business days
Delivery times can vary depending on your location, courier availability, weather, holidays, and other circumstances outside our control.
The estimated delivery timeframe is not a guaranteed delivery date.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
Any applicable shipping promotions will be clearly communicated on the website.
Order Tracking
Once your order has been shipped, we may provide tracking information through email, SMS, or other available communication methods.
Tracking information may take some time to become active after the shipment has been handed over to the courier.
Delivery Address
Please carefully check your shipping address before completing your order.
PawVanta is not responsible for delays or additional delivery costs caused by an incorrect or incomplete address provided by the customer.
Delayed Orders
Occasionally, orders may experience delays because of:
- Weather conditions
- Courier delays
- Public holidays
- Incorrect addresses
- Remote delivery locations
- High order volumes
- Other circumstances beyond our reasonable control
If your order appears to be significantly delayed, please contact our support team.
Damaged Packages
If your package arrives visibly damaged, please contact us as soon as possible and provide photographs of the package and product.
This will help us investigate the issue with the shipping provider.
Contact
For shipping questions, contact:
Email: help@pawvanta.in
Phone: +919923555919